Create Training Manual
Once they send you back the questionnaire, you’ll simply forward it on to us. Then, our team will review the answers from the questionnaire and review the client’s website and start building out the initial script. We often refer to the initial script as the ‘training manual’. It usually takes us 1–2 weeks to develop the training manual. Once we’ve finished it, we’ll email it to you, with your logo on it – to forward to the client for review and edits. Often, we’ll mark in red the areas we need additional information from the client.