In the fiercely competitive world of e-commerce, creating exceptional online customer experiences is paramount to a business’s success. To maximize conversions, enhance customer satisfaction, and foster brand loyalty, e-commerce retailers must provide fast, personalized, and accessible support to their customers. In this blog, we will explore the benefits of integrating Whitelabel Chats’ live chat support
The Easiest Way To Turn Website Visitors Into Customers
With a real human chat team connected to your website, you’ll always be there 24/7 to turn visitors into customers or answer any questions they may have about your business, products, or services
13,000 +
CUSTOMERS WORLDWIDE
100,000 +
DEPLOYMENTS
15,000,000 +
CHATS
6
LANGUAGES
HEAR WHAT OTHERS ARE SAYING
ABOUT OUR LIVE CHAT AGENTS
"Within 60 Days We've Been Able To Double Our Online Leads..."
– Ryan Rendfrey
"We've Had A Lot Of Good Success That's Came Through The Chat Process..."
– Ron Martin
"The Live Chat Creates An Instant Personal Connection With Someone Coming Through Your Website..."
– Caroline Brown
"One Of The Best Things About Using The 24/7 Live Chat Is Converting More Of The Website Traffic Into Sales Leads..."
– Aleck Del Prado
How Our White Label Live Chat Agents Work
Engage The Visitor
We proactively Engage the visitor and don’t waste any time forcing them to add their name and email, we do that later!
Have a Conversation
When the visitor is engaged and feeling like they are understood, then they are 62% more likely to give you their contact information.
Pass The Lead On
After we engage, we get their contact information and send all the details to whoever and wherever you want it to go to.
Optimize Customer Experience With Real-Time Chat Analytics
With the advanced analytics dashboard you’ll know:
- How many chats turned into leads and which department those leads are distributed to
- How well our agents handled the chat and how long it took them to respond to the first message
- How many visitors your site is getting, where their coming from, and what time of day is bringing the most traffic
BUILDING RELATIONSHIPS
IN A BETTER WAY
Why Are Our Live Chat Agents Better Than Other “Live Chat” Providers?
- We provide the people behind the live chat 24/7 so there’s no sourcing agents on your end
- The visitors can immediate start typing without the confusing yes or no questions to start the chat
- We pro-actively open the chat dialog box
Ready To Test The Chat Team For Yourself?
HERE'S WHAT TO DO NEXT
STEP 1
Click the button below and schedule your risk free demo call
STEP 2
During the call we will go over what it would look like to get you setup and ready to go
STEP 3
If we both feel it is a good fit for your company to use our chat team we will start the on-boarding process
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